Dukhan Bank ties up with WU to launch direct-to-account money transfer

Dukhan Bank, Qatar’s leading banking player, has announced the launch of the direct-to-account money transfer service with Western Union (WU) money transfer services through its online banking offering via web and app and its ATM’s across the country.
This unique service is the first of many to come and falls under the DRemit (Dukhan Bank Remittance) platform, which includes all customers’ remittances and aims to better facilitate their transfers.
The service comes as an extension to Dukhan Bank’s existing ‘account-to-cash’ international remittances solution with Western Union, to now include direct ‘account-to-account’ remittances as well. With this service expansion, Dukhan Bank customers now have multiple options to seamlessly send money overseas for pay-out in cash across 200+ countries and territories and into billions of bank accounts worldwide, including wallets.
Commenting on the launch of the service, Dukhan Bank stated: “The newly launched Direct-to-Account Service with Western Union offers an easy-to-use and convenient money transfer solution to our customers, many of whom rely on these services to send money abroad. Not only does this remove the need for third party financial instruments, but more than that it, enables customers to make transactions securely, fast, and at any time of the day. We are proud to launch this service that marks another milestone in our robust digital transformation process.”
Commenting on the launch of the service, Western Union said: “At Western Union, our focus is to lead and drive global solutions with a sense of inclusivity. We are pleased with Dukhan Bank’s enhanced role as a banking partner to expand our range of services in Qatar. The expanded services from Qatar to a host of countries abroad will provide a convenient and attractive solution to customers enabling them to transfer money in the ways that are most convenient to them and their loved ones.”
The newly launched remittance facility joins a slew of digital banking services introduced by Dukhan Bank, reaffirming its commitment to inclusive, digitally powered banking.
The Bank’s other recent product and service innovations – launched as part of a Digital Transformation Strategy – include its D-Pay platform under which: Apple Pay, Fitbit Pay and Garmin Pay services as well as the wearable bracelets for contactless payment service, in addition to the QMP e-wallet service and a user-friendly mobile app.